EMPLOYMENT – JOB LISTING

HUMAN RESOURCES MANAGER

NOTE: These statements are intended to describe the general nature and level of work being performed by employees in this position, and are not to be construed as an exhaustive list. In addition, they do not establish an employment contract, as employment with Sierra Tel is always at-will.

GENERAL SUMMARY

This position is responsible for designing, developing, implementing, and overseeing Human Resources (HR) policies and practices for the Company in compliance with applicable laws and industry-wide trends.  The Human Resources Manager will engage in long-term and short-term planning and implement Human Resources objectives with the approval of executive management.  The position will also provide leadership to the Payroll and Safety functions of the Company and ensure the efficiency and effectiveness of the day-to-day operations of the Human Resources Department.

ESSENTIAL JOB FUNCTIONS

• Administer, oversee, or collaborate on the administration of human resource programs, including, but not limited to, payroll, benefits, and leave; disciplinary matters, disputes, and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Maintain awareness of developments in California employment laws and HR best practices to keep management informed. Research and analyze effects on current Company policies and practices, and recommend changes to maintain compliance and update the Employee Handbook.
• Monitor and collaborate with management to ensure the organization’s compliance with federal, state, and local employment laws and regulations, recommended best practices, and assist in consistent policy interpretation and implementation.
• Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the Company’s human resources compliance and strategy needs.
• Bridge management and employee relations; facilitate communications between management and employees by answering questions and assisting with mediation of work-related disputes and administering disciplinary procedures.
• Consult with management on the use of positive discipline and coach for best practices and effective employee conversations. Assist management with documentation and disciplinary procedures as needed.
• Develop and maintain relationships with employees to promote Company engagement and demonstrate appropriate conduct, nurturing a positive working environment.
• Review and analyze employee benefits policies to establish competitive programs and ensure legal compliance. Make recommendations for the design of benefits programs, and oversee their implementation.
• Ensure company benefit plans are administered in compliance with applicable regulations.
• Oversee Company safety to ensure employee training and communication for all security and safety issues.
• Responsible for full-cycle recruitment, overseeing the hiring process from sourcing candidates to screening, interviewing, offering, and onboarding. Promote Equal Employment Opportunity and ensure that proper procedures are followed in all employment decisions.
• Oversee the new employee orientation program, fostering a positive attitude toward Company objectives, and infusing the Company Vision Statement into all aspects of the employment process.
• Implement and maintain a performance evaluation system with regular reminders to management, provide clear guidelines on the performance review process, and offer tools and training to facilitate effective conversations and documentation.
• Conduct investigations of employee complaints and concerns, ensuring the highest degree of confidentiality. Recommend further action based on findings.
• Conduct exit interviews with departing employees to identify reasons for leaving and provide required documents in compliance with State, local, and Federal laws.
• Utilize the Company Intranet, bulletin boards, and other communication methods to ensure that employees receive timely information and updates regarding Company policies, legal notices, and other work-related news.
• Ensure proper handling and maintenance of personnel files and records.
• Monitor ongoing potential legal matters and employment-related litigation against the Company.
• Represent the Company at personnel-related hearings and investigations.
• Supervise the Human Resources staff with a focus on mentoring, coaching, and performance management.
• Regular and predictable on-site attendance is an essential function of the job. 

OTHER RELATED JOB FUNCTIONS

• Provide employee salary data and related reports to executive management to assist with merit and cost-of-living adjustments
• Conduct special projects as assigned.
• Approve department expenditures and business travel.
• Positively represent the Company at community events and activities, public meetings, and in business relationships.
• As requested, on behalf of the Company, serve on various community boards and committees as a Company representative.
• Perform other duties as needed. 

QUALIFICATIONS

Education and/or Experience

• Bachelor’s Degree in Human Resources or related field preferred.
• Seven years minimum experience in Human Resources management or ten years practical work experience and/or training, or equivalent combination of education and experience in Human Resources management.
• Human Resources Certification preferred, e.g., SPHR, PHR, SHRM-CP, SHRM-SCP. 

Certificates, Licenses, Registrations

• Must have a valid Class C California driver’s license with a minimum of three years of driving experience.
  
  • Driving experience must have occurred after having passed a traffic laws and signs test.
  • If relocating to California from another state or country, must have, at a minimum, a valid driver’s license issued by the home state equivalent to a California Class C. The employee will be required to obtain a California driver’s license within ten days.
  • Must be insurable via the Company’s standard auto insurance policy procedures.

Knowledge, Skills, and Abilities

• Knowledge of
  
  • Federal and California employment laws and regulations.
  • Best practices for management of human resources-related programs and procedures.
  • The Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations and training requirements.
  • Company policies, procedures, products, and services.
  • Industry regulations related to telephone, Internet, and television.
• Skill to
  
  • Perform basic math calculations.
  • Proficiently use software programs including Microsoft Word, Excel, and Outlook, as well as basic Internet operations.
  • Effectively communicate with employees and business partners in English, verbally and in writing.
  • Proficiently read, write, use proper grammar, edit, and proofread.
• Ability to
  
  • Maintain the highest degree of confidentiality regarding employee and Company information.
  • Adapt to a fluid work environment with changes in procedures and responsibilities.
  • Learn additional Company software applications.
  • Analyze data and operational reports.
  • Calmly and professionally work with a variety of people and personalities.
  • Make independent decisions.
  • Project a professional image in conduct, attire, grooming, and manner of speech.
  • Maintain a high level of accuracy and attention to detail.
  • Maintain paperwork in a neat, organized manner.
  • Plan and organize multiple tasks under deadline pressure.
  • Travel when required. 

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

SAFETY COMPLIANCE

Safety is an integral part of our business and the responsibility for safety extends to every employee.  Your responsibility toward safety at the workplace includes, but is not limited to: 

• Proactive involvement in the Company’s Safety Program, including compliance with all rules and regulations.
• Use safe work practices while performing all duties. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The position typically functions indoors in a controlled office environment.
• The noise level in the work environment is usually moderate. 

APPLICATION INSTRUCTIONS

Please complete the Application for Employment form below. Save the form on your computer and attach it to an email addressed to careers@sierratel.com. It is preferable to include a resume and cover letter with the application.

For questions or additional information, you are welcome to call 559-642-0200.

This position is open until filled.

Apply Now!