This position will be responsible for responding to service order requests and trouble reports. This individual must learn to research, layout and design the installation of outside plant facilities. The employee must apply sound economical, construction and engineering principles, including Rural Utilities Service (RUS) standards, in the best interests of the Company and the customer.

JUNIOR OUTSIDE PLANT FACILITIES ENGINEER

NOTE: These statements are intended to describe the general nature and level of work being performed by employees in this position, and are not to be construed as an exhaustive list. In addition, they do not establish an employment contract, as employment with Sierra Tel is always at-will.

COMPANY: Sierra Telephone
DEPARTMENT: Engineering
FLSA STATUS: Non-Exempt
REPORTS TO: Outside Plant Engineering Supervisor
LOCATION: Oakhurst
DEADLINE: Open until filled
HOURS: Full-time work schedule; 8:00 a.m. to 5:00 p.m., Monday through Friday.  This position may be required to work overtime as needed.
 NUMBER OF POSITIONS TO BE FILLED: One

GENERAL SUMMARY

This position will be responsible for responding to service order requests and trouble reports.  This individual must learn to research, layout and design the installation of outside plant facilities.  The employee must apply sound economical, construction and engineering principles, including Rural Utilities Service (RUS) standards, in the best interests of the Company and the customer.

ESSENTIAL JOB FUNCTIONS

  • Learn and apply accepted outside plant engineering practices based on telephone industry and Rural Utilities Service (RUS) standards in the design of all work orders.
  • Assist in the research of plant records and field conditions to determine present and future needs for cable and electronic facilities.
  • Prepare work order documents with explicit detailed drawings and schematics including construction methods, materials, and costing.
  • Process necessary documents to complete line extensions, repair cable, and service drop troubles.
  • For each project, prepare necessary correspondence to public and private entities concerning the mutual agreement of facilities to be installed.
  • Through formal instruction and on-the-job training, utilize Mapcom (M4 mapping) and Global Positioning System (GPS) software for layout, design, and recordkeeping of Outside Plant facilities.
  • Regular and predictable on-site attendance is an essential function of the job.

OTHER RELATED JOB FUNCTIONS

  • Along with Senior Right of Way Agent, research right-of-way to determine the best locations of all proposed utilities.
  • Along with Senior Right of Way Agent, initiate contact with public and private entities concerning physical plant locations or relocations. Secure all necessary documents and permits required to complete the project.
  • Proactively identify and participate in educational opportunities in accordance with Company procedures. 

QUALIFICATIONS

Education and/or Experience

  • High school diploma or General Education Degree (GED) preferred.
  • Associate Degree from a two-year college or technical school preferred.
  • Two years related experience in outside plant or other related experience and/or training or equivalent combination of education and experience is desirable.

Certificates, Licenses, Registrations

  • Must have a valid Class C California driver’s license with a minimum of three years of driving experience.
    • Driving experience must have occurred after having passed a traffic laws and signs test.
    • If relocating to California from another state or country, must have, at a minimum, a valid driver’s license issued by the home state equivalent to a California Class C. The employee will be required to obtain a California driver’s license within ten days.
    • Must be insurable via the Company’s standard auto insurance policy procedures.

Knowledge, Skills, and Abilities

  • Knowledge of
    • Company policies, procedures, products, and services.
    • Industry regulations related to telephone, Internet, and alarm services.
    • Federal Communications Commission (FCC) and California Public Utilities Commission (CPUC) regulatory requirements and policies associated with provision of services.
  • Skill to
    • Proficiently operate general office equipment including personal computer, fax machine, and telephone system.
    • Proficiently use software programs including Microsoft Word, Excel, and Outlook, as well as basic Internet operations.
    • Perform basic math calculations.
    • Effectively communicate with customers and coworkers in English, verbally and in writing.
    • Proficiently read, write, use proper grammar, edit, and proofread.
    • Plan and organize multiple tasks under deadline pressure.
  • Analyze and solve problems related to specific job tasks.
  • Use listening and coaching to facilitate positive outcomes of customer concerns.
  • Ability to
    • Adapt to changes in procedures and responsibilities.
    • Learn and apply new information regarding Company products, services, and software applications.
    • Project a professional image in conduct, attire, grooming, and manner of speech.
    • Maintain the highest degree of confidentiality regarding customer and Company information.
    • Work independently with minimal supervision, and use available information to make independent decisions related to specific job duties.
    • Maintain paperwork in a neat, organized manner.
    • Calmly and professionally, work with a variety of people and personalities.
    • Attend to detail in all areas of work and maintain consistency of Company image.
    • Follow instructions completely and accurately.
    • Represent the Company at community events when requested.
    • Travel for Company events or customer needs when requested.
    • Maintain reliable attendance and abide by Company procedures for schedule adjustments.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seeing:  must be able to read a computer screen and paper documents. 75 – 100%
Hearing:  must be able to hear well enough to communicate in person and over the telephone with customers, coworkers, and industry contacts. 75 – 100%
Standing/Walking 50 – 74%
Climbing/Stooping/Kneeling 25 – 49%
Lifting/Pulling/Pushing 0 – 24%
Fingering/Grasping/Feeling:  must be able to write, type, and use phone system. 75 – 100%
  • Walking and/or hiking extended distances through uneven terrain including thick brush and poison oak will be required occasionally.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

SAFETY COMPLIANCE

Safety is an integral part of our business and the responsibility for safety extends to every employee.  Your responsibility toward safety at the workplace includes, but is not limited to:

  • Proactive involvement in the Company’s Safety Program, including compliance with all rules and regulations.
  • Use safe work practices while performing all duties.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The position functions both indoors in a controlled office environment and outdoors with exposure to inclement weather.
  • The employee may be exposed to diesel and gasoline fumes, airborne particulates, toxic or caustic chemicals, and other hazardous substances.
  • The employee may be exposed to the risk of electrical shock.
  • The noise level in the work environment is usually moderate.
  • Local travel is required.

APPLICATION INSTRUCTIONS

Please submit a resume or application and cover letter to careers@sierratel.com. For faster response, please include the job title in the subject line of your email.  For additional information, call 559-642-0200.

This position is open until filled.

CCPA Disclosure Employees and Applicants.

This institution is an equal opportunity provider and employer.

Apply Now!

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