Discounts

Federal Lifeline Program

Lifeline is a federal program dedicated to making phone and internet* service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month. To apply online, or for more information and program details, visit www.lifelinesupport.org/.

California Lifeline Program

The California LifeLine Program (California LifeLine) is a government assistance program of the California Public Utilities Commission which provides discounts on phone services to qualified residential households. Consumers must be approved before receiving the California LifeLine discounts. For more information on program eligibility, go to: www.cpuc.ca.gov/LifeLine.

Discounted home phone services available to California LifeLine participants may include the following:

  • Monthly flat rate service discount of up to $19.00
  • Free from paying the public purpose program surcharges, CPUC’s user fee, federal excise tax, local franchise taxes, and State 911 tax associated with your phone service.
  • Discounts on two telephone lines if you use a teletypewriter (TTY) or are part of the Deaf and Disabled Telecommunications Program. If you use a TTY, you must have immediate and continuous access to it. If the Deaf and Disabled Telecommunications Program did not give you other proof, provide a copy of a medical certificate indicating your need for a TTY is required to receive the discount on the second home phone line.

California LifeLine Broadband Pilot

California LifeLine Broadband Pilot participants can receive $20/month discount for broadband only services*, and $30/month if they bundle and have both broadband* + voice service (from same provider). If you do not pay your phone or internet bill, your service provider may disconnect your services until you have paid your bill.

There is only one benefit allowed per household, so you cannot add the Pilot Program benefit on top of the California LifeLine benefit you are already receiving. However, if you wish to transition to the Broadband Pilot, reach out to your service provider and let them know you want to transfer your California LifeLine benefit to the broadband pilot.

To apply online for California LifeLine or the California LifeLine Broadband Pilot, visit www.californialifeline.com/.

*Minimum service standards apply.

California Teleconnect Fund Program

The California Teleconnect Fund (CTF) provides qualified organizations a 50% discount on Internet access and select Digital Transmission services, as well as a 25% discount on voice services offered by Sierra Tel. However, please be advised the CTF discounts on voice services were discontinued as of 7/1/2019 per California Public Utilities Commission Decision 19-04-013. For more on this change and general program information go to www.cpuc.ca.gov/ctf or contact CTFHelp@cpuc.ca.gov. The application of actual discounts may vary for CTF participants who are eligible for federal E-Rate discounts or who receive federal rural healthcare discounts.

For more information go to: https://cpuc.ca.gov/ctf

E-Rate

For more information go to: https://www.usac.org/e-rate/