New 350 Area Code New 350 area code to be added to 209 Area Code Region To ensure a continuing supply of phone numbers, the California Public Utilities ...
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In Case Of Emergency
In Case Of Emergency State of Emergency When the Governor of California, or the President of the United States, issues a State of Emergency in a county ...
Affordable Connectivity Program
Stay Connected The Affordable Connectivity Program The Affordable Connectivity Program has suspended all new applications as of 8:59 p.m. PST on Februa ...
CCPA Disclosure Employees and Applicants
CCPA Disclosure Employees and Applicants Pursuant To The California Consumer Privacy Act (CCPA) Sierra Tel (Sierra) collects, receives, maintains, and ...
Sierra Tel Statement of Non-Discrimination
Sierra Tel Statement of Non-Discrimination In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations ...
DMCA FAQ
DMCA FAQ What is a DMCA Copyright Infringement notice? "DMCA" stands for the Digital Millennium Copyright Act. STI receives written DMCA communications ...
Local Services
Local Services Basic Service Pricing Sierra Telephone has been building communications networks since 1895. We design solutions for your company’s enti ...
Internet Terms & Conditions
Internet Terms & Conditions Thank you for choosing Sierra Tel Internet. We look forward to providing you with fast, dependable Internet Service. ...
Our Community
We believe that active participation in the community by businesses such as Sierra Tel is essential to the quality of life of its residents.
Internet
It’s Time To SPEED Things up! Unlimited Data and No Throttling. We will never slow you down or charge you extra.
Job Listings
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CUSTOMER CARE TECHNICAL SUPPORT ASSOCIATE
This position is responsible for providing excellent customer service, answering and making telephone calls regarding products and services offered to our customers, resolving complex internet connectivity issues, email trouble reports, Wi-Fi connection issues, and related software and hardware trouble reports. This position is also responsible for responding to public inquiries on the selection and availability of services, and carrying out orders to establish or change service. All customer interactions must comply with industry regulations and established Company procedures for customer verification and documentation. Customer interactions are generally limited to Internet and technical-related topics.
HELP DESK SUPPORT
This position is responsible for providing technical support and assistance to internal users, ensuring smooth operations of the IS infrastructure, and maintaining and administering all help desk-related activities.